Service

Always available. Never down.

7 days a week. Breakdown = same-day technician or replacement machine. No waiting times. No excuses.

7 days available

Call, email or WhatsApp — Monday to Sunday, 08:00–20:00. Response within 1 hour.

Same day for breakdowns

Downtime costs productivity. We send a technician or replacement machine the same day — including Saturday and Sunday.

Setup in under 15 minutes

We deliver, we install. Ready to use before your first meeting.

No hidden costs

What's in your quote is what you pay. No surprise invoices afterwards.

FAQ

How quickly do you respond to a breakdown?
Same day. We send a technician or replacement machine — even on weekends. Call us directly.
Are installation costs included?
Initial setup is always included. After that, an all-in service agreement is optional. No obligations.
Do you also serve small organisations?
Yes. Whether you have 5 employees or 500 — the service is the same.
Is rental also an option?
Yes. Rental is available for all models, including service agreement. Mention it in your quote request.
What does preventive maintenance cover?
Cleaning cycles, filter replacement, calibration and wear-part inspection. Frequency depends on usage. Details on request.
What you never get with CHW
—Hidden service costs
—Long waiting times for breakdowns
—Bean contract or mandatory purchasing
Optional service agreement

All-in maintenance contract: preventive maintenance, service, callouts and replacement machine included. Ask for it in your quote.